Frequently Asked Questions

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How is our senior transportation service different from handi-bus services?

Our senior transportation service specializes in affordable transportation for ambulatory seniors who are able to walk with or without some assistance and can get in or out of a vehicle with some assistance. We are equipped to carry your collapsed walker or wheelchair. A handi-bus  is intended for seniors and other disabled folks who are unable to walk.

Do you have references?

Yes, we can provide references, as well as proof of insurance and licensing, on request. Please visit our “About Us” page to learn more about the owner/driver.

How do I know you will be available when needed?

We work with a limited number of customers at a time, to ensure that we will have ample time to devote to each of our senior clients. Our Facebook booking tool also allows you to see when we are available, for planning purposes. We will contact you to confirm your details before finalizing your booking. We also will accept trips on demand, in the event we have time remaining in our day and the trip doesn't impact a pre-booked trip.

How do I pay for your services?

We accept cash, cheques and e.transfers. We can also bill a responsible family member or guardian on a regular basis if needed.